(Alion Beach Hotel, Ayia Napa) Guests walked for 25 minutes to a restaurant to find out that dogs are not allowed for hygiene reasons. How can you treat the disappointment of the unhappy guests. They strictly refused to leave their dog unattended in the backyard. The evening was about to be spoiled, but Pieros, the assistant manager, offered them a solution, they could not refused. He invited and drove guests with his own car back home (10 minutes drive) to leave the dog in its safe environment and drove them back to the restaurant, enabling them to enjoy a romantic dinner. Guest found his engagement a great gesture of thoughtfulness. Pieros turned a problem into an extraordinary experience.