Leaders Bravos

Inspiring leaders stories

Bravo Photo: Inspiring: Treat when dogs not allowed.

Inspiring: Treat when dogs not allowed.

(Alion Beach Hotel, Ayia Napa) Guests walked for 25 minutes to a restaurant to find out that dogs are not allowed for hygiene reasons. How can you treat the disappointment of the unhappy guests. They ...

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NissiBravo17 Dec, 2021
204
4.44 (8)
Bravo Photo: Delighting guests with unexpected performance!

Delighting guests with unexpected performance!

What you do when you want to entertain a group of travel agents, but your professional singer is not available. An important group of travel agencies visited the hotel and the tasty lovely dinner was...

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BlueIvyBravo31 Oct, 2021
92
5.00 (1)
Bravo Photo: WOW moment from a peanut allergy emergency

WOW moment from a peanut allergy emergency

The signs of allergy were visible on the child's face and the emergency ambulance was not available to come. Someone had to take alternative action and the allergic reaction had to be treated urgent...

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FirstBravo22 Jun, 2021
379
4.76 (41)
Bravo Photo: Why the manager gave his car to a guest

Why the manager gave his car to a guest

Why the manager gave his car to a guest Andrew N was holidaying in Blue Ivy Hotel in Protaras and wrote a review on Tripadvisor. "Day 3 on my holidays, I lost my phone in an out of town restaurant...

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BlueIvyBravo20 Jul, 2020
83
4.00 (1)
Bravo Photo: Guest lost travel documents one day before departure!

Guest lost travel documents one day before departure!

What are you supposed to do when a visitor comes to you the day before departure and asks for help in obtaining valid travel documents. What exactly happened? It was towards the end of their holiday ...

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NestorBravo31 Jul, 2019
77
0.00 (0)
Bravo Photo: What looked for in a garage at midnight

What looked for in a garage at midnight

A mechanic called Stasso around midnight because it was time to pass by his garage. What he had to pick up at midnight from a garage. What's the story behind that? A hotel guest had to return the car...

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FirstBravo30 Jul, 2019
74
0.00 (0)
Bravo Photo: How to rescue a collapsed man from a blocked toilet

How to rescue a collapsed man from a blocked toilet

A hotel guest collapsed in his toilet and blocked the door, making any attempt to reach him and give him first aid impossible. Something had to be done, they couldn't wait for the rescue crew. Here is...

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FirstBravo30 Jul, 2019
82
0.00 (0)
Bravo Photo:  How to engage in the wedding of a terminal cancer patient

How to engage in the wedding of a terminal cancer patient

Jan and Phill arrived to get married at the Dome. The unusual thing was that Phil had final stage cancer, so Jan asked Maria the headwaitress to support them for this very special wedding. So Maria en...

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FirstBravo30 Jul, 2019
89
0.00 (0)

Cypria Filoxenia 2020

Bravo Photo: Why dive into the cold winter sea during a photo-shooting

Why dive into the cold winter sea during a photo-shooting

For Lilach & Stephan a couple of clients from neighbouring Israel, the 18th of December was their wedding day and they chose to celebrate it at the cosmopolitan Elysium Hotel in Paphos. After the ...

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ElysiumBravo30 Jul, 2019
142
5.00 (1)