Ayia Napa, Cyprus Bravos
Wow! In search of guest's i-phone
A particularly anxious customer reported late at night to the receptionist that he had lost his i-phone somewhere in the area, but couldn't remember where. Valentina, a receptionist, didn't sit back ...
25 Guest Mentions: G. Evagorou (Tasia Maris) August 2022
Yvonne M wrote a review Aug 2022 ""George made us feel so welcome. Today is our 30th wedding Anniversary and they have made it extra special" Olivia D wrote a review Aug 2022 "service is outstanding ...
Wow! Sunset Beach Dinner... by Chief Engineer
What motivates a chief engineer to drive religious guests for a romantic special dinner? Guests contacted reception and asked for permission to prepare a special religious dinner in hotel room, th...
Inspiring: Virtual Holidays during pandemic!
(Alion Beach Hotel) It happened millions of times that people could not travel during pandemic. What Natasha did to wow a loyal repeater couple, was amazing! On a WhatsAp chat, a senior couple expre...
Inspiring: Treat when dogs not allowed.
(Alion Beach Hotel, Ayia Napa) Guests walked for 25 minutes to a restaurant to find out that dogs are not allowed for hygiene reasons. How can you treat the disappointment of the unhappy guests. They ...
This is a lifetime story of Reggie, then 4 years old.
"Our son Reggie, then 4 years old, had been battling cancer for sometime and was coming to the end of treatment when we were approached by a wish charity called "Starlight" who grant wishes for termin...
WOW moment from a peanut allergy emergency
The signs of allergy were visible on the child's face and the emergency ambulance was not available to come. Someone had to take alternative action and the allergic reaction had to be treated urgent...
Tripadvisor: Flower sent to Olgas parents!!!
Exceptional Service Definitely recommend this hotel for anyone travelling to Cyprus, Ayia Napa. We also want to especially thank Olga, one of the waiters in the hotel. We were so impressed and grate...
Why a customer sent flowers to waitress' parents back home
Tripadvisor / David wrote a review: "Special thanks to the hotel manager Louisos and waitress Olga for bringing an amazing service all around. Olga was especially caring and attentive during the even...