Protaras, Cyprus Bravos
Thoughtful! "Protecting a toddler from his drunk father!"
How would you react if you see a young child being accompanied by an intoxicated single father? Would you dare to leave that kid in his hands for even one night? Vicki felt that she had to take immed...
Delighting guests with unexpected performance!
What you do when you want to entertain a group of travel agents, but your professional singer is not available. An important group of travel agencies visited the hotel and the tasty lovely dinner was...
Tryfonas Arakas, Rest. Manager of Blue Ivy Hotel & Suites
Tryfonas (the re-incarnation of Johnny Cash) what a guy. Hospitality: He is the “friendliest person we have ever encountered”. Friendly (34) and hospitable (5) making you feel welcome (20). Not only ...
Maitre at the role of private driver for PCR Test
Strange times for travel, you can not travel without covid test. A guest was needing to go to Paralimni from Protaras to make a rapid test, needed to travel back home. Bravo to restaurant manager T...
Why the manager gave his car to a guest
Why the manager gave his car to a guest Andrew N was holidaying in Blue Ivy Hotel in Protaras and wrote a review on Tripadvisor. "Day 3 on my holidays, I lost my phone in an out of town restaurant...
Why did she bathe a guest before departing
A female guest had a severe drinking problem and she was unable to take care of herself and get ready for her departure from the hotel. Also her travel company refused to take her on the bus because...
A customer bag (with insulin injections) was missing ...
A worried hotel customer reported at the reception that a bag was removed from their room without his consent. The housekeeping department was notified, but nothing was brought to them as lost and fo...
Cypria Filoxenia 2018
Maid fully engaged just before severe surgery
Androulla has been working as a maid for years now, always hardworking and friendly. She is a living example of a good and dedicated colleague and a good employee. Lately, she faced serious health is...
It was dark when a customer lost his mobile on public pathway
It was late evening, when a Russian guest of Odessa Hotel, reported at the Reception that he was out on the public beach pathway and lost his mobile phone. He was walking next to Silver Sands hotel, o...