HotelBravo Bravos

Bravo Photo: Why a guest ask for a thick needle from reception?

Why a guest ask for a thick needle from reception?

Guest went to the reception asking for a big needle. The reason? Her shoe was torn off and he wanted to repair it. Nadia at Reception had a better idea. She asked him to give her the shoes. She then...

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HotelBravo5 Aug, 2021
6
4.50 (1)
Bravo Photo: This is a lifetime story of Reggie, then 4 years old.

This is a lifetime story of Reggie, then 4 years old.

"Our son Reggie, then 4 years old, had been battling cancer for sometime and was coming to the end of treatment when we were approached by a wish charity called "Starlight" who grant wishes for termin...

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HotelBravo11 Jul, 2021
13
5.00 (1)
Bravo Photo: Why a customer sent flowers to waitress' parents back home

Why a customer sent flowers to waitress' parents back home

Tripadvisor / David wrote a review: "Special thanks to the hotel manager Louisos and waitress Olga for bringing an amazing service all around. Olga was especially caring and attentive during the even...

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HotelBravo13 May, 2021
110
3.25 (4)
Bravo Photo: Hospitality for autistic child needs

Hospitality for autistic child needs

This is a story of the hotel maids Elena and Mirela for the exemplary devotion to their duties for taking care of a family with a child with autism. For 2 weeks they followed the requests and cleane...

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HotelBravo29 Apr, 2021
91
5.00 (1)
Bravo Photo: How to arrange urgent shopping on public holidays

How to arrange urgent shopping on public holidays

An Australian Cypriot was staying in the hotel and two days before departing purchased a package of pastourma sausages to take back home. He left the package at reception to be properly stored. Depart...

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HotelBravo16 Feb, 2020
92
4.00 (1)
Bravo Photo: The concierge who became a wheelchair specialist

The concierge who became a wheelchair specialist

Two days before the departure of a disabled customer, one of the tires of his wheelchair blew out and needed immediate replacement or repair, otherwise it was impossible to travel. Demis the concierge...

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HotelBravo22 Dec, 2019
96
0.00 (0)
Bravo Photo: How a hotel maid acts more than a grandmother

How a hotel maid acts more than a grandmother

Chrystalla works as a maid in Aeneas hotel, a family friendly hotel. And it could not be a better place to work. The reason? She loves children very much. One of her typical activity is to always ke...

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HotelBravo30 Jun, 2019
85
0.00 (0)
Bravo Photo: Πως έδειξαν έμπρακτα κοινωνική ευαισθησία

Πως έδειξαν έμπρακτα κοινωνική ευαισθησία

Καμαριέρα με δίδυμα κοριτσάκια αντιμετωπίζει πολλές δυσκολίες και προκλήσεις και δύσκολα αντεπεξέρχεται. Από καιρό η η Τζοαννα (Housekeeper) την βοηθα ηθικά και οικονομικά και την στηρίζει όσο γίνετ...

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HotelBravo28 Apr, 2019
86
0.00 (0)
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Bravo Photo: How to arrange a wedding dress for a surprised bride

How to arrange a wedding dress for a surprised bride

One day before the wedding ceremony and the bride did not have a wedding dress. Despite visiting a few wedding shops, no dress was good enough for Viktoria. But how did this happened? What is the stor...

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HotelBravo6 Apr, 2019
81
0.00 (0)