muskita Bravos
Chef's Recipe: How to offer an amazing biking experience
What a frustrating moment. You are looking forward to the pleasure of biking around the island, only to find out that you are missing the tool to assemble your bikes. Two newly arrived hotel guest...
Cypria Filoxenia 2020
How to impressed a Millionaire at Midnight
Shlouf, a waiter was the assigned butler to a millionaire's room. Earlier that evening, guest's phone screen broke and required fixing, but as it was late Friday evening not much options were avail...
Christmas holidays in the clinic. But Heike had an idea
The Christmas holidays was ruined and the whole family was hospitalised. How Heike engaged to help the family during the festive days. A family of three booked to spend their Christmas holidays at th...
Cypria Filoxenia 2018
How to arrange a dentist visit at New Years Eve
It is a great story to tell. A guest with dental pain was treated after Andreas and Christina worked together to arrange it. What exactly happened. Late afternoon at New Years Eve a guest of the hote...
Extra mile to locate a bag of great sentimental value
After departing from Cyprus, Mrs Weinert realized that a personal bag of a great sentimental value (gift from her daughter) was missing, lost or forgotten somewhere, between departing the hotel and co...
Cypria Filoxenia 2018
Clinic want the bill to be paid, but how
How to handle a case where a client who was treated in a clinic after an accident faces administrative issues with insurance documents? What exactly happened; A customer had a minor accident and need...